Contact

Contact our team

Tell us about the supplier or the order and what you need help with. A person on our customer team reads every message and replies by email.

How to reach us

Email hello@chinapaycheck.com. Best for invoices, payment instructions and screenshots. WhatsApp Send supplier screenshots to +86 18320859081. Free triage Send the case for free triage; we reply by email with the next step. Messenger Good for quick supplier questions.

Before you write

Include the supplier name or link, the PI or invoice, the proposed beneficiary, the payment stage and what feels unclear.

Membership: Free USD 0, Starter USD 20 a month, Growth USD 100 a month, Pro USD 200 a month. Cancel any time; a paid plan runs to the end of the period you paid for. Product costs, shipping and supplier payments are separate from the membership.

Never send passwords, card numbers, banking logins, one-time codes, private keys or unrelated personal documents.

Useful before you write

Free Triage intake form

One supplier, one payment decision. Fill in what you have; a person replies by email with the fit decision and the next step. Nothing is charged for triage.

Work with a China sourcing agent

ChinaPayCheck is a China sourcing agent for overseas buyers, sold as a monthly membership: the ChinaPayCheck workspace app plus sourcing help from our China desk. We find and verify suppliers, check them before you pay, and follow production, quality control and shipping.

Membership: Free USD 0, Starter USD 20 a month, Growth USD 100 a month, Pro USD 200 a month. Cancel any time; a paid plan runs to the end of the period you paid for.

See membership plans Talk to our team

1. Free Triage First ($0): Send one Chinese supplier, one Proforma Invoice (PI), and one payment instruction via Free Triage. We confirm fit by email before any paid review.

2. Single-Case Pre-Payment Review ($49): Offered only after Free Triage acceptance for one supplier and one payment decision (modeled on Case Reference EXAMPLE-CPC-001).

3. Ongoing Workspace & Sourcing Desk (app.chinapaycheck.com): Monthly memberships—Free $0, Starter $20/mo, Growth $100/mo, Pro $200/mo (cancel anytime; runs to the end of the paid period; supplier goods and shipping are billed separately).

Explicit Evidence Boundary: ChinaPayCheck is an independent buyer-side evidence review, not a law firm, bank, escrow agent, insurer, or recovery agency. We never guarantee supplier safety, account ownership, product quality, shipment, or legal outcomes. Never submit passwords, banking logins, card numbers, or one-time codes.